Genesis Healthcare Asia Pte., Ltd. (hereinafter referred to as "the Company"), in order to maintain the operating status of the service provided by the Company on this website (hereinafter referred to as "the Service") satisfactorily, if it falls under the following items, you may be suspended by all or part of the Service provided without notice.

1. When it is necessary for periodic maintenance and emergency maintenance of the system.
2. When the system becomes difficult to operate due to fire, power failure, pandemic, war, regional conflict, terrorism, or interference by a third party.
3. In addition, when we judge that it is inevitable that the suspension of the system is necessary.
4. When we assume notification obligation to the customer, we will send a notice to the email that the customer has registered in advance with regarding to the delivery of goods, we also assume that we have fulfilled our obligations by delivering the goods to the destination provided by the customer when purchasing the goods.
5. We are liable for any damages, losses, disadvantages, etc. concerning the use of the service and the goods sold in this service irrespective of the causes of legal claims, except as provided in the preceding.
6. The Company shall not bear any responsibility for any damage caused by the failure of the customer to use this service.
7. Our company shall be exempted by processing the clerical work in accordance with the customer registration details.
8. If you give damage goods to other customers or third parties to use this service, the customer resolves in their own responsibility and cost.
9. You will indemnify the Company of the responsibility for identity verification if the Company follows it standard procedure, including but not limited to when you chnage your password, etc.
10. Any costs related to the installation of computer equipment and communication equipment, etc. required for the customer to use this service, telephone charges required for using this service, usage fee such as LAN, application fee, etc., you will be responsible for yourself.
11. Recommended browser to use this service. For Windows users, suggest to use Edge, Internet Explorer, Firefox, Google Chrome. For Mac users, suggest the latest version of Safari, Firefox, Google Chrome. We will not be responsible for other browsers which are not recommended by us.
12. We also recommend you to get the most out of your report by installing GeneLife 3.0 mobile application via Apple Store or Google Play. For iPhone users, please ensure your iOS version is iOS 12.0 or later. For Android users, please ensure your Android version is Android 7.0 or later. We will not be responsible for other stores or versions which are not recommended by us.