|Company Name||Genesis Healthcare Corporation|
|Director||Iri Sato Baran|
Yebisu Garden Place Tower 26F
4-20-3 Ebisu, Shibuya-ku
|Operation hours in Japan time||10：00～17：00|
|Retail Price||Please see the prices for each product offered|
|Delivery||We will ship the product within 3 business days after purchase and payment confirmation. We except approximately 10 days for the product to arrive, but may vary based on the logistics situation of each country. Please write us if you do not receive your product within 14 days.|
|Payment method||Credit Card Only|
|Currency||We display prices in Singapore Dollars for our products, however, you can use the conversion table to see the prices in your local currency.|
|Refund, Cancellation and Product Exchange||The following conditions apply for Cancellation, Refund and product exchange.
Cancellation and Refund Policy: We will accept cancellation only before shipping notice is send to you via email after receiving your purchase order. In such case, your credit card payment will be cancelled. If you wish to cancel after the product has been shipped, it must occur within 8 days after you receive your product. The product must be returned to us at your expense and must be unused or opened. Upon confirmation, we will cancel your credit card payment at that time.
If the product has signs of defect, including damages or is missing parts when it arrives, please contact us immediately for a replacement.
There will be no exceptions to our Refund, Cancellation and Product Exchange Policy unless otherwise stated by local regulation or provisions.
|Full Refund Period||Full refund is offered within 8 days after you receive the product.|
For products damaged during shipping or due to defect, the manufacturer will burden the shipping cost.
The customer will burden the shipping cost for cancellation based on own will after purchase.